Privacy Policy

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. **Personal Information:** - Name and email address - Billing information and payment details - Profile information you choose to provide - Communications with our support team **Automatically Collected Information:** - Device information (browser type, operating system) - IP address and general location - Usage data and analytics - Cookies and similar technologies

We use the information we collect to: - Provide, maintain, and improve our services - Process transactions and send related information - Send you technical notices and support messages - Respond to your comments, questions, and requests - Communicate with you about products, services, and events - Monitor and analyze trends, usage, and activities - Detect, investigate, and prevent fraudulent transactions - Personalize and improve your experience

We do not sell your personal information. We may share your information in the following situations: **Service Providers:** We share information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, and customer support. **Legal Requirements:** We may disclose information if required by law or in response to valid legal requests. **Business Transfers:** In connection with any merger, sale of company assets, or acquisition, your information may be transferred. **With Your Consent:** We may share information with your consent or at your direction.

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. Our security measures include: - Encryption of data in transit and at rest - Regular security assessments and audits - Access controls and authentication - Secure data centers with physical security measures - Employee training on data protection

You have certain rights regarding your personal information: **Access:** You can request access to the personal information we hold about you. **Correction:** You can update or correct your information through your account settings or by contacting us. **Deletion:** You can request deletion of your personal information, subject to certain exceptions. **Portability:** You can request a copy of your data in a portable format. **Opt-Out:** You can opt out of marketing communications at any time. To exercise these rights, please contact us at privacy@hoppi.app.

We use cookies and similar tracking technologies to collect and track information about your use of our services. **Essential Cookies:** Required for the website to function properly. **Analytics Cookies:** Help us understand how visitors interact with our website. **Marketing Cookies:** Used to deliver relevant advertisements. You can control cookies through your browser settings. See our Cookie Policy for more details.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy. When we transfer personal data from the European Economic Area, we rely on: - Standard contractual clauses approved by the European Commission - Your consent where appropriate - Other legal mechanisms as permitted by applicable law

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete such information. If you believe we have collected information from a child under 16, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.

If you have any questions about this Privacy Policy or our privacy practices, please contact us: **Email:** privacy@hoppi.app **Address:** Hoppi Platform, Dubai, UAE For data protection inquiries in the EU, you may also contact our Data Protection Officer at dpo@hoppi.app.